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FREQUENTLY ASKED QUESTIONS

FAQ's

What services does Newedge AV offer?

We provide bespoke home cinema design, whole-home audio-visual systems, smart lighting, home automation, CCTV and security solutions, and ongoing aftercare support.

How does the process work from start to finish?

We follow a three-step process:
Consultation – Understanding your goals and budget.
Design & Install – Creating and implementing a tailored solution.
Support – Offering training, maintenance, and upgrades.

What areas do you serve?

We are based in Essex and serve clients across the surrounding regions. Contact us to confirm if we cover your area.

Can you integrate my existing devices?

Yes. We often work with existing equipment and can integrate or upgrade it where feasible to suit your system and preferences.

Do you offer warranties and maintenance?

Yes. We provide warranties on equipment and offer maintenance contracts for ongoing support and system upgrades.

Is remote monitoring available?

Yes. Many of our systems allow for remote diagnostics, updates, and performance monitoring without a site visit.

BRINGING THE BIG-SCREEN EXPERIENCE INTO YOUR HOME, WITH EVERY DETAIL CONSIDERED

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Didn’t find the answer you were looking for? Discover more about our Services, see how we’ve helped others in our Case Studies, or contact us directly.

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